Skip to content ↓
  • slideshow image

Student Care & Guidance

Student Care & Guidance

Strong pastoral care is central to the ethos and aims of the school. It involves all members of the school community: governors, the senior leadership team, all teaching and support staff, students, parents/carers, and visitors. Students who feel known and safe are more likely to fulfil their potential, academically and in other areas of school life, and to participate responsibly in the school community.

We aim to give all our students an experience of school which will enable them to be healthy, safe, and to enjoy their work. We encourage students to make a positive contribution to the school and wider community, and to achieve economic well-being in the future.

The central importance of the pastoral system, which aims to promote the welfare of the students, is recognised by the fact that all members of the teaching staff are attached to house teams, and take part in pastoral activities. All teachers contribute to the teaching of Personal, Social and Health Education (PSHE) and Citizenship, where a broad curriculum tackles topics such as friendships, relationships, assertiveness, self-awareness, e-safety, staying safe (including an introduction to the risks of driving for older students), bullying (including cyberbullying), healthy eating, smoking, alcohol and other drugs, and relationships and sex education.

We have high expectations of our students and a clear and simple behaviour policy, which is based on a value for mutual respect and fairness. There is also an active policy to prevent bullying (including cyberbullying), which has been written after consultation with all members of the school community.

Without any doubt the most important teacher for your child is their form tutor. He or she is the best person for your child to go to if they have any difficulties or problems. They are there to help, advise and guide them through their personal and social development. The form tutor will see your child every day and will be interested in everything that they do. They will do everything they can to help your child settle in quickly and make sure that they make the right progress in lessons.

The form tutor will supervise form activities and make sure students are using their planner correctly. They will ensure students have the correct equipment and are prepared for learning; rewarding good attendance, punctuality, uniform, attitude to learning and organisation.

There is a dedicated Head of House who oversees the academic tracking, target-setting and PSHE for students in their house. They are also supported by a non-teaching Pastoral Manager who is available throughout the day to resolve any issues for students. 

The Learning Support department provides support for students and advice for teachers when students encounter difficulties with their learning. The SENCo  can also provide the facility of formally assessing students’  strengths and weaknesses, so that teachers can fully provide for their needs.

Phoenix is committed to providing equal opportunities for all students. The school has an Accessibility Plan which is reviewed regularly, and which caters for the needs of individual students or parents.

The Student Council, which is made up of delegates from each year and house group play an important role in gathering students’ views, and initiating suggestions for improved facilities and services.

We have a range of policies to ensure the welfare, health and safety of students at all times whilst on school premises, and on school trips in this country and abroad. Many of these policies can be found on our website, or are available from the school on request.

The school comes under the umbrella of the Sandwell Local Safeguarding Children Board, and follows legislation and current advice when dealing with child protection matters. Our Safeguarding Policy can be found on our website, or is available upon request.

 CEOPS icon

Mrs M Bytheway
Phoenix Collegiate
Clarkes Lane,
West Bromwich,
West Midlands,

T: 0121 588 8384E: